Privacy policy

Last updated 2026-11-13. Plain-language summary; contact us with any question.

Your email

We store your mail to deliver it to you. We don't read, sell, or use email content for advertising. Staff access an account only to fix a problem you've asked us to fix.

Account data

Name, email, phone, company, billing records and security logs, used to run your account and meet legal obligations.

Chat with Ada

Before chatting, Ada asks for your name, email and phone so our team can follow up. Conversations are stored so we can help you and improve answers. Ada's answers are generated by AI models from providers such as OpenAI; we send them the conversation, not your account passwords or mailbox contents.

Website analytics

Our public website and client portal use Google Tag Manager, Google Analytics 4, PostHog and FullStory to understand how people use the site and improve it, plus our own first-party analytics. These tools may set cookies and record interactions (FullStory and PostHog may record page interactions; typed passwords are never recorded). Webmail never runs analytics.

Payments

Card payments are handled by Paystack and Stripe; we never see your full card number.

Your rights

Ask us for a copy of your data, to correct it, or to delete it: support@mail.adigwe.org.